Meet Our Team
Carl Allen, the new General Manager for the Brookfield Conference Center, brings a wealth of robust experience in both hotel and food and beverage management. Prior to taking this assignment, Allen worked with Gorman & Company on two downtown revitalization projects focused on transforming historic buildings into luxury hotels. Allen spent the 13 years prior as an award-winning General Manager for the Hilton Garden Inn in Middleton, WI as part of the North Central Group. Prior to that, Allen honed his experience across several branded hotel properties and large-scale catering operations, where he excelled, early on, in process improvement and management across several operational departments. Allen has lived in Madison for 20 years where he enjoys coaching Home Talen baseball and spending time with his family.
Brandon Smith, the new Director of Sales for the Brookfield Conference Center joins the North Central Group with years of industry experience in catering sales. Before taking on Director of Sales for the conference center, Smith spent eight years working with Levy Restaurants. From 2015 to 2018, Smith was at the Wisconsin Center District serving as the Director of Catering Sales where he worked with diverse functions including conventions, meetings, fundraising dinners, sports teams, and entertainment events. For five years prior, Smith worked at the Harley-Davidson Museum as a Senior Sales Manager working mainly with corporate businesses and occasional social events. Smith is an active member of MPI-WI and even served on the Board of Directors for three years. Brandon and his wife, Michelle, currently live in Muskego with their two children.
Heather Furger, Conference Sales Manager for the Brookfield Conference Center comes with a sales and operations background from her experience with restaurants, hotels and sporting venues. A familiar figure in the area, Heather held the role of Private Dining Director with Fleming’s Prime Steakhouse & Wine Bar Brookfield for eight years, coordinating over four hundred events per year, ranging from corporate luncheons to wedding receptions.
She also served in several positions with Delaware North at Miller Park, including Catering Sales Manager, Luxury Suites Manager and Payroll Administrator. Outside of work, Heather enjoys dining in local restaurants, attending local festivals and farmers markets and cooking with hertwo daughters, Sage & Lily.
Bill Wilkinson, Executive Chef for the Brookfield Conference Center credits a large extended family of good cooks for sparking his interest in culinary arts. He landed his first job at 13 as a dishwasher in a Chinese restaurant and immediately felt at home in the chaos of the kitchen. In 1994, Bill finished his culinary apprenticeship through the Westin La Paloma Resort in Arizona, and soon after moved to Provo, Utah to work at Robert Redford’s Sundance Resort, where twice he was invited to cook at the James Beard House. He later served as the Executive Chef and brewmaster for Divots Conference Center in Norfolk, Nebraska, a property he assisted in opening. Bill has developed menus and run kitchens at resorts and conference centers in Lincoln, Nebraska, Steamboat Springs, Colorado, and Binghamton, New York. He is also a skilled pastry chef.y.